Overworked, underpaid - Claims Adjuster Gallagher Employee Review

3.0
Sep 10, 2015
Recommend
CEO approval
Business outlook

Pros

I accepted an entry level claims position with no direct experience and learned a lot about the industry and I made a career out of it. Two weeks vacation to start, ho hum benefits.

Cons

My experience may be unique but we were "cost plus" which equated to the client being way too involved in how we ran our office and we were treated like second class employees of theirs. We also had to tip toe around what they want and at the time that meant newer adjusters like myself weren't getting higher exposure claims and weren't advancing our careers. Also, again because of cost plus status, staffing was an issue and claims load was laughably absurd. Final straw was we were grossly paid under market value. So what all of that translated to is high turnover.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, some decent co workers

Cons

Was brought on from AP merge and sorely missing the culture and my old job. Gallagher uses extremely Complex systems with minimal training, yes they train.. but if you ask questions they treat you like youre incompetent. Make sure you’re an expert in 30 days or else you’re not living up to expectations. Burnout culture is the norm. You are truly a “cog in the wheel” like they say within their values. Worst job I have ever worked, not good for mental health.

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