not worth it. - Resolution Manager Gallagher Employee Review

2.0
Jan 15, 2023
Recommend
CEO approval
Business outlook

Pros

Salary is very negotiable. They need long term employees. Benefits are decent. Remote work is available.

Cons

claims process is dictated by the client and is more driven by useless required Entries than claims workflow. Claims results are not measured. Things such as closure, negotiations and investigation is useless. Rather there are time sensitive required, redundant useless notes that take too much time and cause you to fall behind. Middle management is useless and does not support employees. Training is inadequate and difficult to retain as you are basically read to. There is zero team work.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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