Only if you're desperate - Claims Representative Gallagher Employee Review

1.0
Oct 18, 2014
Recommend
CEO approval
Business outlook

Pros

Most of my coworkers are nice. The benefits are halfway decent. My immediate supervisors try their best to be helpful and supportive.

Cons

Basically everything. You're expected to handle an unreasonable workload, turn out quality work, and stay within your allotted work hours. The majority of the people in the office work through their lunch breaks and come in early or stay late to get everything done. But here's the kicker. The position is paid hourly and you still only get paid for the hours you're "supposed" to be there. There are a lot of people working 8-12 hour days and only getting paid for a fraction of those. But if you don't put in the extra time you get reprimanded for poor quality of work or for falling behind. My manager's response? "Well, that's claims." It's unethical bordering on illegal. I don't mind doing work comp claims. That part is fine. But the company itself will suck your soul.

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5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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