You can't create great followers under poor leadership - Anonymous employee Gallagher Employee Review

1.0
Mar 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people who work at Gallagher are very knowledgeable and patient when it comes to learning about insurance. It can be a very educational experience. The younger groups all seem to have a great camaraderie OUTSIDE of work. The office space is very pleasant compared to other insurance companies I have worked at. The office and company are both large so carrier frequently provided free lunches. 401K match up to 5% with a vestment schedule for 5 years. I only "earned" a small percent of my 5%. Employee Stock Program 5% discount. 2 week’s vacation but do not every respond or answer your phone during this time. Once you respond once you're expect to be available during all vacation time. Will hire anyone it seems.

Cons

The company constantly talks about how well they treat their employees but I failed to actually witness anything nice done for service workers. The benefits package is difficult to appreciate with all the high costs associated with it. This was the number one issue that I heard people frequently complain about. The local office has "Thirsty Thursday" events frequently which I usually skipped but, this seemed more like a small group of senior people who took advantage of "let’s get drunk at 2 in the kitchen" while forcing everyone else to work. This was also when they would introduce themselves to the newer younger employees. I felt like I was constantly being spoken down to by several members of the office. I tried to think of some comments as simple sarcasm but the more I reflect on it the more obvious it becomes that some of them were just really rude. I also suggested that one coworker report an incident to human resources to report their manager for something I witnessed and he refused saying he was afraid of losing his job. There were cliques within the Boston office, one will claim you or you are on your own. This was most noticeable during their "conclave”. Teams were broken up into groups for activities including a scavenger hunt, most of the teams were predefined. I knew after this event that I had to leave. The CEO came to visit the office one morning, he seemed pleasant but we were all forced to stand in a kitchen that was insufficient for our group size. As a result, the whole experience seemed forced and uncomfortable. Diversity is something Gallagher loves to promote but I am not entirely sure the numbers reflect where it should be. I think there may have been 5 or 6 colored people out of 200 at one time. Also, the attractive younger ladies appear to do very well here. Gossip is something that is very prevalent. I will not go in to details but I frequently overheard and was invited to participate in the juiciest of topics. Hearing these stories made it seem like career advancement was not for everyone. Finally, this is subjective but I quickly learned while interviewing that it almost appears if everyone in the Gallagher Boston office is planning to leave or already has. Of the three companies I interviewed with two specifically referenced that several of my colleagues had or were also interviewing. In additional to this it appeared cliques were "celebrating" departures weekly.

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Gallagher Response
8y
Thank you for your comments. Gallagher promotes a working environment free of harassing, abusive, disrespectful, disorderly, disruptive or other non-professional conduct that interferes with another’s work performance or that creates an intimidating, offensive, or hostile environment. We want anyone who feels they are experiencing such behavior to reach out to a divisional or regional Human Resources Manager or Director; the Corporate Human Resources Department; or to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236. As a former employee, you may still reach out to the hotline as we want to address your concerns. A variety of factors contribute to the employee’s cost of benefits, which is why we provide a variety of tools and resources to help employees find the most cost-effective benefit plan(s) for them. In addition, Gallagher provides a number of benefits and programs, such as our wellness program, to help offset costs. Gallagher is committed to driving an inclusive workplace for the benefit of our clients, employees and the communities in which we live and work. We strive to foster an environment that values and leverages the diverse talents, perspectives and ideas of all employees so that everyone can reach their fullest potential. We are actively working to build a more diverse talent pipeline.

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