Probably your last choice for a job in the claims field - Senior Claims Representative Gallagher Employee Review

1.0
Aug 28, 2012
Recommend
CEO approval
Business outlook

Pros

If you need lots of structure and supervisors who clock watch their employees this is the perfect place for you. If you benefit from too many layers of supervision and redundant reports, then this is a good fit . Also, if you believe that it is beneficial to have claim file audits outsourced to India, Then this is your place.

Cons

There are two many supervisors per adjusters resulting in inefficent claims handling. Some supervisors have only 3 adjusters reporting to them. Most of these adjusters are very seasoned claims professionals who do not need close supervision but get it anyway causing the work flow breakdowns. Morale amongst employees at this company is probably at the lowest of I have seen of any other company.

Explore other reviews about Gallagher

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

2.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

• Good in office dynamic with coworkers for those who worked in office

Cons

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

1
See reviews by: Helpful|Rating|Date|All