Dysfunctional - Anonymous employee Gallagher Employee Review

2.0
Jan 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Company is likable enough and has some talented people. It is also successful.

Cons

The company lacks camaraderie and atmosphere and is a dull work environment. They do not believe in giving pay raises and promotions which results in huge staff turnover and a flight of talent. The path to promotion can be blocked by managers who play favorites and promote their favorites instead of basing such decisions on ability or merit. Technological advancement may result in your job function largely being performed by someone located in a Service Center in India.

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Gallagher Response
8y
Thank you for your feedback. The Service Center is a support tool for our teams that handles more time-consuming administrative tasks which allows for Gallagher to focus on providing industry-leading quality and customer service. Gallagher is committed to promoting equal employment opportunities at every level of the organization and adhering to industry best practices in recruitment. All employees, no matter their background, are held accountable for achieving performance objectives to receive a change in pay, retain their positions or take on new roles within the company.

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Pros

Good people, opportunities to be challenged and learn

Cons

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4.0
Jun 8, 2026
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CEO approval
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Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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