Pros
If a fast paced job is something you can handle, it's a great opportunity to excel in the industry. Constant opportunities for internal promotion and extra training. Employees are fun, friendly and helpful; there's a good culture present. If you don't have experience or a university degree, it doesn't matter - they're happy to train you, which makes it a great opportunity - especially for young people.
Cons
Injured workers don't always understand the legislative requirements of worker's compensation, so it can be difficult when they get frustrated or angry at you for following the law, especially when decisions aren't in their favour. If you're a case manager and on the phones, there are extremely high volume of inbound calls that can really distract you from your daily tasks. It's one of those jobs that you either sink or swim. If you can have a conversation with someone, think on your feet and cope with a bit of stress, you should be fine. But sometimes people just can't handle it - which is fair enough.