Could be a decent stepping stone... - Client Services Manager (CSM) Gallagher Employee Review

2.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

work from home flexible hours

Cons

- personal lines is not a highly respected segment at Gallagher - value shifting to employees overseas - lots of changes being implemented - big push to focus on new business sales as a service team

Explore other reviews about Gallagher

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

2.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

• Good in office dynamic with coworkers for those who worked in office

Cons

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

1
See reviews by: Helpful|Rating|Date|All