Be Water My Friend - Senior Manager Gainsight Employee Review

5.0
Oct 12, 2023
Recommend
CEO approval
Business outlook

Pros

An organization that is trying its best to continue pushing the needle forward by adapting to this ever changing climate. The leadership is very transparent and genuine on being able to elevate teams to stretch to new levels. This in turn allows us to take a deeper look at our line of business and push us to think differently. What was working before is not working now and it is on us to be able to change that story. Leadership is usually confronted with blow back for the decisions they make and I truly feel it is not fair. They are doing the best that they can to continue being the leader in the market.

Cons

There are certain managers that are oblivious to their actions and their way of being. This creates an atmosphere of uncertainty and fear in certain groups. At a certain point the business needs to identify what is good for the culture and what is not. It is not fair that we continue dealing with this archaic way of thinking. Train the manager to be better and if they do not adhere to understanding how to succeed while being human first then they have no place here.

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Gainsight Response
2y
You're so kind and I appreciate the opps to get better!

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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