Best place you will ever work - Technical Support Analyst Gainsight Employee Review

5.0
Sep 26, 2022
Recommend
CEO approval
Business outlook

Pros

I could go on and on about why Gainsight is the best place to work. They are truly "human first" and incorporate that into everything they do. Unlimited PTO and free health insurance! Managers are leaders who are willing to help you with anything you need. Everything that is done here is extremely transparent. They are also a remote-first company which gives the power to the employees. I've never been happier with any company than Gainsight.

Cons

None come to mind right now.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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