Worst manager - Anonymous employee Gainsight Employee Review

1.0
May 24, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wednesday lunch, work life balance

Cons

No KT, discouraging manager, Manager comparing salaries of employees to demotivate, Manager saying that he do not trust employee, on employee's face.

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Gainsight Response
6y
Thank you for sharing your feedback. While I am glad that you appreciate the work life balance, flexible work hours, and the refreshments I am very sorry to hear that you didn't have a great experience with your Manager. Our purpose at Gainsight is to be "living proof that you can win in business while being human first". Towards this, we are constantly striving to equip our Managers and all teammates with the behavioral skills that would help create an environment of trust, respect, appreciation, and camaraderie in teams. We take your feedback in earnest and we will continue to strive to get better at it.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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