Best company I’ve ever worked for. Regret leaving! - Sales Gainsight Employee Review

5.0
Nov 11, 2019
Recommend
CEO approval
Business outlook

Pros

-The culture and people are great. Everyone is willing to help other people out. Great cross functional alignment across different business units. -Helping shape a new market and a new career for CSMs is rewarding. -Great brand recognition

Cons

-Sometimes tend to over correct too soon rather then give something a more lengthy look. -I can’t say too much else wrong.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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