Working with Gainsight - Anonymous employee Gainsight Employee Review

3.0
Sep 5, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, free snacks, free lunch 1 day in a week

Cons

Acknowledgement of work in some teams

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Gainsight Response
6y
Thanks for sharing your feedback - positive and constructive. While I'm pleased to hear that you enjoyed the flexibility, snacks, and lunches, I'm very sorry to hear that you didn't find that work in some teams was adequately acknowledged. That's very valuable feedback. Our purpose at Gainsight is to be "living proof that you can win in business while being human first". Recognition is a fundamental part of being Human First and we'll continue to strive to get better at it.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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