Gainsight is a great place to work, grow, and be yourself! - Anonymous employee Gainsight Employee Review

5.0
Apr 27, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The biggest pros are the people, culture, work-life balance, diversity, customers, and technology. Our management team is great too and uses a human-first approach driven by our CEO.

Cons

As one of our many remote employees, it is sometimes hard to feel like part of the core team.

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Gainsight Response
8y
Thanks for the great review. We care deeply about creating an awesome experience for all of our teammates with a special emphasis on our remote employees. Share your ideas. We want to get better at this.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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