Not What It Was - Material Handler GXO Logistics Employee Review

2.0
Sep 29, 2023
Recommend
CEO approval
Business outlook

Pros

Mostly good people employed at GXO Pataskala

Cons

Upper management/management/leadership seem to not have a clue as to what they're doing. This place is in a continual state of confusion because of the lack of communication despite having umpteen ways to communicate with each other. Favoritism, nepotism runt rampant here. Always claiming to be "one team" blah blah blah, but one department out of the three does NOT get the quarterly GXO bonus because it's "not in the contract". People that are hard workers, always there, always helping, seem to get the most hassle, but the people who AREN'T all of the above get to skate through unscathed and even acknowledged as "employee of the month". Any perks that we used to have have been taken away. Any items that are asked for that don't make sense to management because they sit in cushy offices (someone asked for a fly swatter due to the excessive amount of flies in the warehouse) are met with sarcasm and snarkiness.

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GXO Logistics Response
2y
Your review does not reflect the employee experience that we strive for. We don't tolerate favoritism at any degree and strongly encourage you to reach out to ethics@gxo.com to report possible concerns of unethical behavior. If you want to remain anonymous, please submit a report to gxo.ethicspoint.com.

Explore other reviews about GXO Logistics

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very responsible company to work for

Cons

Not the most exciting product, warehousing.

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GXO Logistics Response
2w
Thank you for the review and leaving 5*! We wish you continued success in your career with us!
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

1
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GXO Logistics Response
3w
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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