Senior Credit Analyst - Senior Credit Analyst GM Financial Employee Review

1.0
Aug 28, 2016
Recommend
CEO approval
Business outlook

Pros

Pay is competitive with the industry, nice facility and some really amazing, fun and experienced colleagues.

Cons

GM acquired AmeriCredit a few years ago with all the upper management and employees with seniority having a subprime mindset and a resistance to change despite GM Financial becoming a full spectrum lender and GM's captive financing arm. Open exchange of ideas and communication is discouraged and non existent. There is a hierarchy set up that is incredibly inefficient and ineffective as well as insulting to talented individuals who are taught.. more like forced, to stay under the radar. Women have a much tougher time getting ahead and are more often than not excluded from events outside of work whether it be employee get togethers or relationship building with customers. Career development is non existent, additionally career advancement is seemingly hopeless in a place where discrimination and unfair treatment exists. Dishonesty and poor performance are tolerated as long as you are part of a clique or a non threat. Contributions are not valued unless it fits into a very specific metric of making a ridiculous amount of phone calls despite the actual ability to build strong relationships that’s needed for true lasting success. Ego’s run higher than normal and there’s a blatant refusal to allow change or to acknowledge success and expertise among experienced professionals. Constant refusal to accept full spectrum portfolio lending mindset or to trust experienced employees who are utilizing technology for program education, messaging, emails, demonstrating value, always being available, establishing trust and spending more time putting deals together to help the customer and strengthening their territory. Constant illogical critiquing despite strong performance if aged AmeriCredit performance metrics are not being used. An overall feeling of belittlement and fear of being chastised for not going through the chain of command in order to gain knowledge or simply just communicating with the hiring manager without first discussing it with 2 other managers. In summary there's a stagnant mindset with portfolio lending made extremely difficult and talented individuals who have proven track records of success in full spectrum lending and risk are treated like minimum wage employees that punch in and out like Fred Flintstone while being torn down with petty behavior and blatant favoritism. Some employees receive pertinent information others don’t. The hiring manager sends emails with content needed for the position to the line managers only instead of just forwarding it directly to the 20 people that need to be aware of the information. Actions are in place to reiterate ones “place,” and the word hierarchy and phrase chain of command is used on a daily basis. Establishing credibility with customers is made unnecessarily difficult.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

- Family dynamic in the best way possible from peer to peer - Your voice will always be heard ( can’t say always taking into regard )

Cons

- Mid Level Management sometimes has the tendency to make the “little people” not feel included depending on area - Somethings will have you have you saying “how do/ did we survive doing ___ this way” - it’s like getting a complex surgery done with multiple people operating. Depending on who you have and their competency you’ll want to stay 50 years or wish you never applied.

See reviews by: Helpful|Rating|Date|All