Client Support Representative - Anonymous employee GFI Systems Employee Review

3.0
Jan 21, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great, Passionate and fun coworkers - Lots of variety in daily tasks - independent work environment - Lots of responsibility - Start Up Feel - Relatively Flexible Hours - Great benefits and vacation

Cons

- Expect you to be available 24/7 - Long hours with little/no compensation - Too much work expected to be completed in a short amount of time leading to an often disappointed management team - Stressful and overworked environment - Communication and expectations aren't always realistic or clear

Explore other reviews about GFI Systems

5.0
Jun 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredibly relaxed management style used that really fosters creativity and a positive team mentality. Great opportunities to take on more responsibility and explore your professional strengths and aspirations. There's a great focus on mental and physical wellbeing with team yoga twice a week, quarterly team building events, flexible work hours, great health benefits, and an open and inviting work environment. Management truly wants you to enjoy your job and feel challenged with your responsibilities and value to the team.

Cons

With the relaxed management style, deadlines can be more difficult to keep at times causing a bit of friction between employees perceived to be pulling their weight and those perceived not to be doing as much as they could.

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GFI Systems Response
9y
Great to hear you're so happy to be a GFI Systems employee! Communication is always crucial to the success of a company and we've recently made some changes to increase transparency and communication throughout the company. Thanks for the feedback!
5.0
Jan 8, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place had one of the best, easy-going C level execs you will ever find. This doesn't stop them from growing the company and taking care of the clients.

Cons

As a startup, they sometimes want to win by adding more and more features, AKA evernote style. Product has so many features, many customers only use 10-20% of it.

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GFI Systems Response
9y
So glad to hear you enjoyed your time working at GFI Systems! We have started to really focus in on strategically planning every new feature so that every aspect of the new Latitude platform is of value to our clients, We've also made some great additions to our team in the past year that are extremely knowledgable and experienced in their fields so thank you for the great advice!
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