Technical Support - Technical Support Representative GFI Software Employee Review

4.0
Feb 15, 2017
Recommend
CEO approval
Business outlook

Pros

Reasonable expectations Training at your pace Specialists are all very friendly and there to assist and help when they can Management is very accommodating

Cons

Understaffed per volume of work, mostly a lack of Tier 2 or above.

Explore other reviews about GFI Software

5.0
Oct 31, 2022
Recommend
CEO approval
Business outlook

Pros

- Brilliant team; great manager; no micromanagement so lots of freedom and open conversations - you get the idea - For me, work/life balance here has been an absolute delight - Opp. to make an impact; good ideas are instantly taken up and put into the implementation pipeline - Processes are quite nice and agile (as I said above, you make a good suggestion that's feasible, it gets integrated) - Can work remotely from anywhere (cherry on the top)

Cons

So far, so good - maybe if I spend a few minutes thinking I could come up with one - but for me, the experience has been quite great so far.

4.0
Apr 29, 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

None that I can think of

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