Great team, But Leadership decision could hurt morale - Account Representative GAF Employee Review

1.0
Mar 21, 2025
Recommend
CEO approval
Business outlook

Pros

One of the best parts of working here has been the incredible team. My coworkers are talented, hardworking, and truly supportive of one another. The collaboration and camaraderie within the team have made this a great place to work, and I genuinely enjoy working alongside them. However, with this sudden change in office requirements, I worry that many of them will choose to leave. It would be disappointing to see such an amazing group of people break apart due to a decision that could have been avoided.

Cons

The decision to increase mandatory office days from three to four is a major disruption to employees’ work-life balance. Many of us have structured our routines around the three-day requirement, and forcing an extra day in the office removes the flexibility that has allowed employees to stay productive while managing personal responsibilities. This change creates additional financial stress, particularly for parents—especially single parents—who now have to adjust their childcare arrangements, deal with longer commutes, and take on added expenses they weren’t expecting. With the rising cost of living, employees will now have to budget for higher transportation, childcare, and other costs associated with an extra day in the office. While this company offers competitive pay, these added expenses still create an unnecessary burden that could have been avoided by keeping the current schedule. Additionally, this decision feels like a bait-and-switch for newer employees. Many people accepted jobs here under the assumption that the company was committed to a 3-2 hybrid model. How can a company say one thing during the hiring process and then change the terms once employees are already committed? This kind of inconsistency erodes trust and can make employees question leadership’s transparency and decision-making. On top of that, this move directly contradicts the company’s goal of fostering a positive culture. A strong culture isn’t built by forcing people into the office more—it comes from trust, flexibility, and respecting employees’ needs. Many employees are unhappy with this change, and some are already considering leaving. If that happens, the remaining employees will be overworked, leading to burnout and further dissatisfaction. The CEO does not seem to recognize that many successful companies continue to thrive with remote or flexible work arrangements, and this unnecessary shift feels out of touch with modern workforce expectations. Employee morale will take a significant hit because leadership is not considering the realities of today’s world. The pandemic permanently changed how people approach work, and instead of adapting, this company is choosing to move backward.

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GAF Response
1y
We understand that shifts in workplace expectations can be challenging, and we’re committed to supporting our employees through this transition. Our move to a 4:1 in-office schedule reflects our belief in the power of in-person collaboration to drive innovation, connection, and long-term success. While the policy will remain in place, we’re actively working on ways to make the in-office experience as productive and positive as possible, and we welcome ongoing dialogue to help us do that well. While we may not be able to address every concern immediately, your feedback is an important part of our ongoing conversations about how we work together.

Explore other reviews about GAF

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with supportive and talented people, an excellent work/life balance, and a positive culture. I truly enjoyed my time there and will miss it, I really loved working at this company.

Cons

Some processes and team structures could benefit from further modernization, particularly in expanding Agile adoption compared to leading IT organizations.

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Cafeteria food is decent and the building is nice

Cons

This place has really gone in the gutter over the years, hard to see how it will turn around. If you’re thinking about joining, the industry is Good but I’d stay far far away from GAF

2
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