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      Frost Bank

      Engaged employer

      Frost Bank reviews

      Frost Bank - Customer Service Representative Frost Bank Employee Review

      4.0
      Mar 25, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      *Great Experience in the call center *Plenty of growth for people who want to move up *Decent pay *Nice work space/set up at the office *Friendly culture *Paid time off

      Cons

      * limited vacation time for part time *training could specify on more valuable moments *information distribution

      Explore other reviews about Frost Bank

      5.0
      Jun 1, 2026
      Personal banking officer
      Recommend
      CEO approval
      Business outlook

      Pros

      medium salary, good benefits, good career path, good training

      Cons

      interviews are long, but worth it

      4.0
      Jun 13, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great manager, supportive upper management, paid volunteer opportunities, high 401k match, remote work opportunities

      Cons

      Communication can be unclear from other departments which makes your job harder

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