Lots to improve - Content Specialist Frontiers Employee Review

1.0
Feb 16, 2024
Recommend
CEO approval
Business outlook

Pros

Home-based, flexible working hours and great people.

Cons

Constant changes with no time to work on improvements, leading to miscommunication among teams, lack of consistency in customer services and consequent issues that make work difficult to all. Managers need better knowledge of company processes.

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Frontiers Response
2y
Thank you for your feedback. We are sorry to hear about miscommunication among teams, and are evaluating new ways to improve. Standardizing SOPs was a particular focus for 2023 - and is an ongoing project this year - and this inevitably brings about change. We want to do better and would like to continue this discussion with you. Please contact your People Business Partner.

Explore other reviews about Frontiers

5.0
Dec 25, 2023
Recommend
CEO approval
Business outlook

Pros

Good environment and place i recommend it

Cons

No cons for this place

4
1.0
Jan 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a five word minimum, but this category is not applicable to this company.

Cons

Lack of training, lack of communication, role duties shift quickly

11
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