Pressure and negative attitudes and conditions. No positive feedback at all - Consumer Sales Inbound Call Center Frontier Employee Review

2.0
May 9, 2011
Recommend
CEO approval
Business outlook

Pros

pay was very good $22 per hour, benefits excellent.

Cons

A call center is a hard environment to work in the first place but, Frontier made it worse by pushing sales, sales, sales, no matter what the customer called in for. NO matter how good your on time record is, or if you meet your monthly quota, You will be fired if you do not make a sales pitch on every call.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
2d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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