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      Frontier

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      Frontier reviews

      Good while it lasted - Fiber Customer Support Analyst Frontier Employee Review

      4.0
      Feb 12, 2024
      Fiber customer support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits. Good work life balance.

      Cons

      Using AI and contractors for first line support.

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      Frontier Response
      2y
      Thank you for taking the time to share. We’re always striving to create a positive, healthy, and supportive work environment where our employees can succeed. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      5.0
      Jun 23, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

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