It is a company in transition. - Senior Analyst Customer Service Frontier Employee Review

5.0
Oct 20, 2023
Recommend
CEO approval
Business outlook

Pros

It is a company in transition.

Cons

It is has transition pains.

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Frontier Response
2y
Thank you for the feedback—it’s truly very valuable to us. We assure you that we want all our employees to feel well-equipped to handle any customer care problem. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.​

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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