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      Frontier

      Engaged employer

      Frontier reviews

      Poor Business Practices - Customer Service Representative Frontier Employee Review

      2.0
      Sep 28, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the people who work here are nice.

      Cons

      Most of management doesn't know what they're doing. If they don't have an answer, they ignore you. If you suck up you get promoted.

      avatar
      Frontier Response
      2y
      Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com​

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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