Has potential - Internet Help Desk Technician Frontier Employee Review

3.0
Jan 5, 2015
Recommend
CEO approval
Business outlook

Pros

They have a lot of employee incentives, employee stock option, 401K matching, incentives to strive for higher sales (opportunity to make an extra $2 or $3 an hour for three months)

Cons

Call center environment. Got the flu and had a doctor's note to be out of work, came back to work and got a final write up as I was absent within my 90 probationary period. Was told that we would be getting something, but they never followed through.

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
5d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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