Band-aid on a bullet wound - Outside Tech Frontier Employee Review

2.0
Jun 28, 2014
Recommend
CEO approval
Business outlook

Pros

Pay is wonderful, benefits were but they've made it clear we don't deserve them anymore and will lose them. First and second level managers try.

Cons

Upper level management is only concerned with closing out new orders to show capital and impress the shareholders, they do not let us work on customers that are out of service for weeks after they lose dialtone. Instead of allowing us to service our customers they cut off all overtime and wait until the load builds to a point when they force us to come in on weekends. They say they are a company that cares about your time at home, but this week alone there are 5-7 people forced to work my area from another. They're pulled from their daily lives and families to drive two hundred miles. Frontier pays hundreds of dollars for their overtime, travel, vehicle wear and tear, and hotel/food when they could have spent a fraction of that cost by allowing us the overtime for the past two weeks to manage our load. Poor upper management, poor customer service, poor excuse for a fortune 500 company.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
4w
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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