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      Frontier

      Engaged employer

      Frontier reviews

      Sales & Service Consultant; Allen, Tx - Sales & Service Specialist Frontier Employee Review

      2.0
      May 17, 2014
      Sales & service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      As a new employee, everybody is welcoming. The bonus & commission plans pay very well. Company brings a lot of community awareness. PTO & benefits are pretty good.

      Cons

      This job is 90% sales & 10% customer service. You are rewarded for sales & not rewarded for good customer service at all so customers are slammed with services they never ask for. The phone & HSI service is terrible. A lot of customers complain about it & there not much resolution. All of the resources are always not available so it makes really hard for the consultant to do their job.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

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