AWFUL! RUN DON'T WALK AWAY! - Customer Service Analyst Frontier Employee Review

1.0
Jun 3, 2019
Recommend
CEO approval
Business outlook

Pros

You receive a paycheck. Some very talented people still around, I am struggling to find anything good.

Cons

Where do I begin? Talent is walking out of the door everyday and senior management don't care, they only want yes men and women. If you dare tell truth about whats going on its ignored or worst still you will be singled out for dismissal. Senior management only want employees that can make their dashboards look pretty for executive management. Personal appraisals are a joke basesd on fiction, favoritism is rampant and hard work is hardly ever rewarded. The toxicity that now exists in every department is beyond repair. Employees just dont care and it shows in everything we do and quite sad. I am truly ashamed to say that I still work here but will be leaving as soon as I can. I tried very hard to succeed but its impossible here, so please find another employer that values hard work and avoid this sinking ship. The only people that will be left are professional brown nosers and employees that no other company would touch.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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