Pros
They pay you, has benifits, can get bonus on sales. low overwatch, your left to do your job, or really whatever you want.
Cons
this company, the reps are lazy, the management is a joke, the turnover rate for customers is astronomical, i am told that every call is a sales call. i am supposed to have a 5% close rate for product sales on all calls taken. the pricing is not competitive, they will sabotage their own offers. systems don't work, many angry customers (understandably). the products you are selling are supposed to be Internet services, however since we often have state wide outages i cant even trust my products to work enough to sell them, they have a 3 month turnover and if someone calls to cancel the services before then you don't get paid. Often times a sale will mysteriously change to a different representatives name, and all you will get is "we are looking into it". you have no support if you have a question or issue. your expected to be on the phone while scheduled (which is understandable) and do any requested over time with little to no warning (which is not). the hours constantly change, often when daylight savings changes the times (my state doesn't do this) they use it as an excuse to close earlier, even if people are changing the clocks to be later. no accountability for management, if you mess up because they didn't tell you some critical bit of information, its on your head.
