4.0
Jan 26, 2017
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Best people you will ever work with. They truly hire the best people to work at Frontier. You will feel like you're at home with family.
Cons
They offer promotions and then take them back, they are consistently changing policies and asking you to remain "Frontier Flexible" so that they can continue to change up the work environment with little to no advance warning. They don't offer room for growth (even if the same people have been above you forever- and now know nothing about the product they support) and they recently cut bonuses and took away pay for performance. So even if you work there for close to two years, you get paid as much as a new agent. This place used to be the dream, and now it's a nightmare.