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      Frontier

      Engaged employer

      Frontier reviews

      DIFY Customer Service Representative - Anonymous employee Frontier Employee Review

      5.0
      Jul 23, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great pay, good opportunities for bonuses and grow. Great team environment and amazing supportive management.

      Cons

      the bonus and scheduling was based on customer surveys which was not specific to the representative so responses were not always based on our performance.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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