If you get paid on time it will be a miracle. - Customer Service Representative Frontier Employee Review

2.0
Sep 19, 2011
Recommend
CEO approval
Business outlook

Pros

The people you work with directly are usually really nice. They try to promote a fun environment. As fun as a call center can be. If you work really hard you can make "decent" money, but you wont get rich working for these people.

Cons

The HR department is completely useless. Every pay check I've gotten has been screwed up. Either late or not the correct amount. The insurance is WAY to expensive for the coverage you get.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
3d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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