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      Frontier

      Engaged employer

      Frontier reviews

      Great Opportunities - Customer Service Representative Frontier Employee Review

      4.0
      Jun 28, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly, helpful, the experience they give you during training prepares you for the work floor. The business structure is there to benefit you and help you be successful.

      Cons

      Short breaks and lunch. During down time it can be boring and there is not much you can do but sit and wait for the next call to come in.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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