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Frontier Communications

Is this your company?

Everything is being turned over to automation - Credit and Collections Analyst Frontier Communications Employee Review

3.0
Aug 11, 2025
Recommend
CEO approval
Business outlook

Pros

Salary was great, work was manageable

Cons

Frontier 3x their employees from 5k to 15k with a purchase of Verizon. Bought more in 2016, went from 14k to 28k. Since then, they have been cutting employees whenever possible. Less than 10k, now, and it seems they are trying to get back to the 5k before they are bought out by Verizon.

Explore other reviews about Frontier Communications

5.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

Company has turned itself around after bankruptcy. Generous PTO and good benefits.

Cons

Company hasn't had the best reputation since acquiring new territory several years ago so there has been a struggle to regain trust with customers and employees.

3.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

- Unionized - Good pay for the work - Little micromanaging

Cons

- Stress of the job - Poor inner technician camraderie - Little to no understanding of why the company was/is failing.

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