Great in theory but terrible in reality - Anonymous employee Friendly House Employee Review

1.0
Nov 6, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some lower level staff members are very dedicated and skilled. Many staff at all levels have good intentions but are overworked and underpaid.

Cons

Many members of the management team lack basic communication skills, and do not participate in efforts to hire, retain, and promote diverse staff. The majority of POC staff members were laid off within the last year. Racist comments were frequently made by some staff members without any consequences or resolution. Suggestions made by staff to improve the working environment were ignored.

Explore other reviews about Friendly House

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Resolved customer concerns through active listening and clear communication, reducing complaints and improving overall experience.

Cons

low base pay with long hours

1.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are all amazing people

Cons

New management has come in and turned this place upside down. What used to be an amazing organization is now plagued by toxic bosses. At the moment, they're currently making all established teachers "re-apply" for their positions in order to clean house and make way for newer, cheaper teachers. Don't even think the word "unionize" or you'll be thrown out so fast your head will spin.

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