Filters for your home - Senior Customer Service Representative Freudenberg Group Employee Review

4.0
Nov 22, 2024
Recommend
CEO approval
Business outlook

Pros

Good people, good product, opportunities to move and advance.

Cons

US Division in transition which can be stressful but is improving.

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Freudenberg Group Response
1y
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that you consider Freudenberg Group a great place to work. We take pride in knowing that our products, people, and opportunities for advancement are appreciated. Your feedback is incredibly valuable and motivates us to continue fostering a supportive and engaging work environment. We acknowledge the challenges during this transition period and are committed to improving communication and clarity of goals to ensure everyone can work together effectively. Thank you for your dedication and contributions to our team! - Freudenberg North America

Explore other reviews about Freudenberg Group

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great Atmosphere, solid co-workers, and decent pay

Cons

Not maintaining the data in the system, no uniform decisions, no common knowledge

2.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Stable company with broad global reach. Front office jobs not demanding, hybrid schedules and low expectations lead most to be 30-35 hr weeks.

Cons

At first this looks like a positive: you’ll notice that many employees have tenures of 15,20, 30 years. But that leads to a lot of group think and insular behaviors. They actually have a common statement among employees - “you’re not a Freudenberger unless you’ve been here 10 years.” Not exactly a welcoming statement to new employees. If you’d like to have your input and thoughts ignored for a decade, this is the place for you. Convinced they have great technologies, but in market terms, average technology at best. Horrific infighting between divisions. Management meetings resemble Klukluxclan meetings in terms of diversity. Pay scales below market, 401k match very weak

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