Good way to start your career but lack of culture - Operations Analyst FreshDirect Employee Review

3.0
Oct 24, 2014
Recommend
CEO approval
Business outlook

Pros

Good way to start your career if you are looking to learn the ropes of e-commerce. Their operations are quite optimized and the team is highly data driven in their approach.

Cons

There is lack of culture and aren't the best pay masters in the city even though they are well funded and have been around for years.

Explore other reviews about FreshDirect

5.0
Jul 22, 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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