Had Potential... - Human Resources FreshDirect Employee Review

2.0
Sep 21, 2018
Recommend
CEO approval
Business outlook

Pros

Discounts on Food (but no longer as low of a price point in the new facility). It USED to have all their processes in order, that even if your manager was toxic, the business could still function. Now...

Cons

The move has highlighted the terrible service it now delivers(search on Twitter) all because the internal mechanisms were dysfunctional. Testing was not properly executed and management failed to anticipate/address disaster scenarios. Forced to fake positive energy for the sake of not making anyone feel uncomfortable or look bad. Terrible benefits;no matching 401(k) but it requires a majority of employees to participate in order to so, and the hourly staff cannot afford to save with their low wages.

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5.0
Jul 22, 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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