Too Many Changes - Anonymous employee FreeAgent CRM Employee Review

2.0
Sep 29, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Just like any start up it is a great place to learn new skills. The people are great, and so are most of the customers. Benefits are great and pay is higher then normal. The hybrid and remote work are great depending where you are located.

Cons

This company keeps changing their direction and you cant see where they are headed. In this past year already 2 departments have been shut down, and close to 10 people where fired. The CEO keeps changing his mind, he will tell you to do one thing and then the next month he will do a 180 flip. If you ask any of the staff they do not know where the company is going. It seems like they are loosing more money than they are bringing in. Yet the Marketing team is at full force I have never seen any start up with more than 1 or 2 people in Marketing. Yet here there is 5+ and 0 is Sales, instead they expect other client facing teams to upsell packages for income.

Explore other reviews about FreeAgent CRM

5.0
Jan 23, 2024
Recommend
CEO approval
Business outlook

Pros

Working at FreeAgent has a great experience for me. No outbound calling to me is amazing. There are good inbound leads already to work with and many meetings are pre-set. I had never learned so much as quickly at another company. Such big support from marketing and the other leaders too is not something I was ever used to experiencing before. Even when very new it was welcome to contribute ideas and question things. Opinions from us who are working directly with customers are considered very valued here. I believe the CEO is very smart and he has succeeded before at creating a successful company. It feels like big things are soon going to be happening at this company.

Cons

It takes a long time to learn everything. They used to have fun events many times a year but not really anymore.

1
4.0
Jul 4, 2024
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities to work on projects to contribute to company growth.

Cons

Full remote which makes teamwork on some items difficult

1
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