No HR no pay - Anonymous employee Free Soul Employee Review

1.0
Dec 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office is nice enough

Cons

There was no HR and no one to set me up on payroll which meant I was not paid for my first month. When this was brought to management attention they were unhappy that I had brought this up making me feel inadequate and wrong for bringing this to their attention. I had to fight hard in order to be paid. They hire new staff every week which is unsettling, they are growing with no direction and lots of chaos and it’s a very unstable mess of a workplace. The job I went for was over sold to me and very junior for the experience I had, overall I don’t recommend this company to anyone and for any other brands to work with them as there are a load of horror stories.

Explore other reviews about Free Soul

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

So much to learn and so many interesting jobs and growth opportunities

Cons

a bit of an inconvenient location

1.0
Apr 10, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast Growth: There’s no denying that Free Soul offers rapid growth opportunities. You get exposed to various aspects of the business quickly (although sharing information between departments can be difficult) which can be a great learning curve if you thrive in fast-paced environments.

Cons

- Lack of Leadership Training: The company does little to prepare its employees for leadership roles. When you’re promoted or move into positions of responsibility, you’re expected to figure it out on your own without the formal training or mentoring you might need. - Punitive Culture: I experienced being made to feel guilty for leaving work exactly on time. While most workplaces respect a work-life balance, at Free Soul it seems to be frowned upon. - Misplaced Recognition: During performance appraisals, recognition is often given for simply being present for long hours rather than actual, effective output. - Culture vs. Reality: Despite the positive online persona and social events touted by senior management, the on-ground reality can feel quite different. The image of a vibrant, caring company often masks a culture where rigid office hours and unrealistic expectations take centre stage. - Fear of sharing information: the founder is very restrictive with sharing information and it can lead to difficulties doing your role.

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