Mostly ups but some downs - Customer Service Manager Fred Meyer Employee Review

4.0
Dec 14, 2012
Recommend
CEO approval
Business outlook

Pros

good benefits, associate discounts, opportunities to move up, training is available, most managers and store directors really care about their associates and it shows, flexible schedules available, willingness to hire and work with associates with disabilities, paid days off/vacation/sick pay, schedule is posted 2 weeks out to allow for the ability to plan for activities and appointments, willingness to work with those in school or that have other jobs, opportunities to learn new jobs and change jobs and/or location, weekly pay for hourly associates, overall a good company to work for

Cons

pay is not fair across the store, parcels do not get paid enough for what we ask them to do, hard to get approval for performance raises, cashiers are expected to get customers through lines quickly but they keep cutting the number of hours we can schedule our cashiers for, expect more work from less associates to the point where associates can not even get help for customers from other associates because there are not enough on the floor. We are expected to help keep the store clean but are not allowed extra hours to ensure this can be done regularly.

Explore other reviews about Fred Meyer

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible schedule and accommodating

Cons

Sometimes managers are a hit or miss

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Job can be fun and interesting Always something new to learn Lots of personal fulfillment as a manager when things go right

Cons

Unsupportive upper management Toxic work culture, unpaid overtime is rewarded and even expected or forced, even to the tune of multiple weeks in a row with no days off when you are salaried. They claim to support work life balance but even the smallest effort to set boundaries is heavily punished. Not paid as much as we should be for everything we have to do and deal with

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