Pros
My fellow employees. We were all in it together. Some awesome bosses, friendly and caring, but few and far between Learned outstanding customer service skills Looking back, I enjoyed my 12 years as an employee, but it was definately a job and not a career. Steady work, 40 hours whenever I wanted it. I loved doing back-to-back shifts. It's a job, not a daycare.
Cons
I was told by a number of managers (and wanna-be managers) that the company did not want them to be friendly to the employees, and some of them excelled at doing what the company wanted. The few "leaders" I actually met in my 12 years there often went on to other jobs. When the District Managers would show up, the store manager would panic and insist on employees running around to make sure the store looked good. Are you kidding?? This is a good indication that managment by fear is coming from the top.