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Frankenmuth Insurance

Engaged employer

Awful! - PIP Claims Adjuster Frankenmuth Insurance Employee Review

1.0
Jan 24, 2023
Recommend
CEO approval
Business outlook

Pros

Work from home. Although, you can find that at most insurance companies now.

Cons

Several employees have left in recent months due to the horrible work environment. The management likes to “cycle” employees and replace them every few years. They do this by giving poor QA scores, even though the adjusters are handling the files appropriately. The work load is not sustainable and they do NOT have your back. Micromanagement is so bad and no matter what you do, they will find something you did wrong. I wouldn’t wish this job on my worst enemy. Run from this place!!!! There are much better companies out there that will treat you right. Also, don’t be fooled by the other reviews on this site…. Management suggested that all employees give good reviews so it can help with recruiting new employees to get them help with the caseloads.

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Frankenmuth Insurance Response
3y
Thank you for taking the time to share your frank feedback. We strive to offer rewarding careers and a positive culture for our employees. We value your input and will be sure to share it with our team.

Explore other reviews about Frankenmuth Insurance

5.0
Feb 7, 2026
Recommend
CEO approval
Business outlook

Pros

Really great people. Lots of opportunities and company loyalty. Company really tries to do the right things to support staff and clients.

Cons

I can't think of any. First year with the company has been great!

1
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Frankenmuth Insurance Response
4mo
Thank you for taking a moment to share your experience. It’s great to hear that your first year has been so positive. We appreciate the work you do and are glad you’re here!
1.0
Dec 5, 2025
Recommend
CEO approval
Business outlook

Pros

Great pto, flex schedule, that's it

Cons

Overworked, all adjusters aren't licensed, workload is extremely heavy, no training for position just kinda winging it. Horrible management

1
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Frankenmuth Insurance Response
6mo
Thank you for taking the time to share your feedback. We’re sorry to hear your experience fell short of expectations, and we take your concerns seriously. Your input will be shared with our team as we continue to work on strengthening the overall employee experience.
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