Job is ok, but don't feel appreciated - Anonymous FrankCrum Employee Review

3.0
Apr 27, 2025
Recommend
CEO approval
Business outlook

Pros

It's a job that hired me with little experience. Paid for college completely. The atmosphere outside is nice.

Cons

Pay is not good. Attitude amongst lower level managers needs to improve. Being clapped at when walking past my desk was extremely disrespectful. Screaming at other co-workers while in meetings gave PTSD. Recognized for hard work but no increase in pay. Barley any PTO, when the hurricane hit FL and families lost everything we had to use our own PTO and management was not concerned about our livelihood. Made us come in while sick or tragic events struck families instead of giving the option of remote work, even when it could be given. Town Hall meetings include a lot of charts and show company making billions in profit, but no raises are given. You are looked down upon if you ask for one.

avatar
FrankCrum Response
1y
Thank you for sharing your experience with us. We value all feedback as it helps us improve our workplace. We're concerned about the management situation you described, as this doesn't align with our company values. Had we been made aware of specific concerns, we would have promptly investigated them. FrankCrum strives to maintain flexibility for employees facing illness, family situations, or when remote work is needed. Regarding our Town Hall meetings, we'd like to clarify that the figures discussed represent revenue rather than profit, which includes funds allocated for employee wages, benefits, and other business expenses. We'd also like to address your comment about raises - our records show that the vast majority of our team members do receive annual pay increases, many at competitive rates compared to industry standards. We genuinely regret hearing that your experience with us hasn’t been positive. Please know that our HR team maintains an open-door policy, and all employees are encouraged to share concerns without fear of retaliation. Thank you again for your feedback, which will help us continue to improve our workplace environment.

Explore other reviews about FrankCrum

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

You can work for another company while using them for payroll.

Cons

Employment background checks show wrong company and weird job titles.

5.0
Apr 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have the opportunity to work alongside some of the most talented and dedicated professionals in the industry, and I can confidently say this organization stands out as one of the best. What makes this company special is not just what we do, but how we do it. There is a genuine commitment to both employees and clients that you don’t often see elsewhere. Leadership here truly cares and, more importantly, listens. Feedback is valued, and you can see real effort put into evolving and improving the organization. As the company continues to grow, it has remained grounded in its core values—something that is becoming increasingly rare in this industry. While many organizations shift priorities, this one has stayed true to what matters most: people, integrity, and long-term relationships. The benefits team, client experience team, and payroll team are exceptional. They are not only highly knowledgeable and experienced, but also some of the most caring individuals you will find. Their dedication to supporting both employees and clients sets a high standard and makes a meaningful difference every day.

Cons

While the overall experience is very positive, one area for improvement would be the PTO policy. Enhancing it to be more competitive with the broader industry would make an already great workplace even better.

See reviews by: Helpful|Rating|Date|All