Pros
I'll be honest, I truly loved this job when I started. The pay was low, but they hire right out of college so I thought it was a good starting point. The work is actually pretty interesting, and you gain a lot of experience handling pharmaceutical clients, running meetings, etc. Some coworkers are pretty awesome. You get to wear jeans, so that's cool.
Cons
-Low pay (and people hired after you making more than you). -Benefits are pretty terrible. -No room for growth (process manager or senior process manager). -Toxic environment overall. -No one is in charge of restocking the break room. When you run back-to-back meetings and have a few seconds between to go get a coffee, and there aren't any cups, it's obviously first world problems...but come on. It's so simple. Or when there isn't any soap or toilet paper. At least come up with a weekly chart where the responsibility rotates. -Complete lack of transparency. -Upper management is a joke. I don't mind the owners never being there, but make sure to have subordinates that can run the place in your absence. -Tricking recent college grads into signing a non-compete: non-competes are acceptable when you're offering a decent salary/benefits. -Lying seems to be their favorite pastime. They started a "trial" of letting a senior work from home on Fridays, and said that it was something that all seniors could work toward. Then they ended the trial, said that it didn't work out and was no longer an option...but that person still got to work from home on Fridays. We all found out that it was because she worked it into her contract. This is fair - I don't mind that. It's the lying to everyone, getting their hopes up, and then so blatantly acting like we're stupid and that we wouldn't notice that person still working from home on Fridays. At least come up with a better lie next time. -Work/Life balance: for some people, it's fine. For others, you're taking your work home every night and you'll never really be able to catch up. If someone is clocking that much time in, maybe you shouldn't assume that they don't know how to delegate work. Maybe, just maybe, not everything is something you can delegate. And maybe if you hired more competent people, or at least trained them better, we would be able to delegate more. The "good" people are always busy. -Training: these new hires all complained about how unorganized training was. How they didn't know what they were doing. -The "you don't know how good you have it" attitude was abundantly clear, along with the "everyone else is also overwhelmed...we're working on it" (but they're not really working on it, because that would mean they had your best interests in mind). -They took away Friday lunches because some people were complaining. -HR is a joke. Whatever you say to HR will make its way around the office, because we're still in high school. -At one point they took away the privilege of girls getting to wear leggings because one girl was wearing sweats (instead of addressing her separately - this company is all about punishing the group as a whole instead of addressing the one messing up). -They don't like being called out or you calling anyone out for anything. A senior process manager once got in trouble for telling someone to not use her cellphone. What? They don't like the truth, so don't think by telling them anything it'll get you anywhere, because it won't. Maybe people telling you what's wrong shouldn't be looked at as complaining - maybe it's that person's attempt at getting the company to change some things to improve overall employee morale. -Don't put them as a reference - they'll make up lies and say that you have "issues on your record that they aren't allowed to disclose due to HR policy" ...AKA they couldn't think of anything on the spot, or they knew what they were doing was illegal so they found a workaround. Who doesn't love some good old-fashioned slander? I wouldn't be surprised if they put things on my record and forged my signature. Honestly, I used to think more highly of them, but not anymore. I may not have been a perfect employee, but I was a damn good one. The fact that they had the audacity to try to ruin my reputation and career...well, any ounce of respect I had left for them is gone. I'm ashamed to have worked there, and to have worked so hard for them. They'll never feel remorse, even if they read all of this. They'll deny it all, and come up with more lies about me, because projection is easier than admitting you're wrong.