STAY AWAY!!!! - Customer Service Framesi Employee Review

2.0
Feb 27, 2013
Recommend
CEO approval
Business outlook

Pros

It seems that the company has so much room for improvement and growth. It starts out exciting. There are so many awesome avenues and ideas that can be implemented into this business. Framesi North America is a fast past, always changing environment. The owner has a passion for supplying the professional beauty industry with the finest products in haircolor and haircare.

Cons

You can think of all the ideas and processes you want, if it's not the Management's idea, you can forget about it! The individuals running the North American company in Leetsdale, PA are very egotistic and worry only about getting the credit for anything good and pointing their fingers at others for anything bad. It is an intense and borderline hostile work environment.

Explore other reviews about Framesi

5.0
May 25, 2023
Recommend
CEO approval
Business outlook

Pros

I enjoyed working for this family driven company.

Cons

I did not see many cons working here

4.0
Aug 23, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

These reviews seem like 1-2 angry people trying to review-bomb unless things took a sharp downturn since I left in '18. It's sad to see because I loved the job and the people. I got exposure to almost every facet of the business. I learned a ton here. Leadership was always very reasonable and accommodating. Co-workers were always pretty upbeat and happy. It was legitimately a nice environment. I had a great work/life balance. I put in 40 hours a week and went home unless I was traveling. Yes, it's family owned and operated. Yes, there is a stigma to that. However, the 2 family members I worked with were extremely sharp and good at what they did. Yes, Dennis is very colorful but he's authentic and a great person. I loved Jarrett, too and have a ton of respect for them. Products are amazing. Everyone I gave product to loved it as much as I did. I still use it 6 years after leaving.

Cons

Direction was unclear at times. There were only a few leaders within the company and they were often spread a little thin. Opportunities for advancement are limited (the reason I left). Process was slow to change. Comp was fine but not noteworthy.

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