Not worth the stress. - Customer Support Specialist FragranceX.com Employee Review

- No PTO or benefits for contract staff outside the US - Unrealistic productivity expectations - Management is just who's been with the company longest, not who's most qualified - Policies need changing, hard to solve customer issues without effective policies and strategies - Catch 22 because mgmt expects you to get good customer satisfaction ratings while not being able to meet the customers' needs - A lot of shady complaints about product authenticity from customers - No job security