Overworked, undervalued, toxic - Business Immigration Analyst Fragomen Employee Review

2.0
Aug 19, 2020
Recommend
CEO approval
Business outlook

Pros

Good education into legal terms in immigration. Can be rewarding to work with some clients. Some coworkers are helpful and cooperative

Cons

Management is so terrible. They treat you like robots, not like human beings. Their expectations are wildly unreasonable and they only communicate with you to be punitive, harsh, and unnecessarily rude. They don't care about you learning on the job, they ONLY care about business needs. Prepare to be bullied into work and then discouraged to the brink of unproductivity and mental health stress. Your supervisor DOES NOT CARE about your feelings, your life, your own needs. I don't think I received so much as a sign of gratitude, a simple "thank you", or an offer to help, a simple "how can i help?" was never uttered. Supervisors make you feel like everything is your fault without taking any accountability for their lack of management or training skills.

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Fragomen Response
5y
Thank you for taking the time to provide your feedback, and we regret that your experience working at Fragomen was not aligned with your expectations. We take your criticism of management, and treatment of our employees, very seriously. Just this year Fragomen has implemented mandatory Management Training firm wide, and we have over 500 management and leadership training courses available to our supervisors and team leaders in our Learning & Development platform. And one of our Core Values as a Firm is “Respect colleagues. Embrace diversity. Empower others”. Our goal is that all employees experience this, and that this is not compromised in any way by our dedication to client service. If you’d like to share more about your experiences at Fragomen, please don’t hesitate to reach out to me directly. Gary Whyld, Director of Talent Acquisition

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Cons

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2.0
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Pros

Decent overtime pay. I also had a decent training/onboarding experience, but this was not the norm.

Cons

Exploitative, 80+ hour work weeks, 2am messages from attorneys, burn-out model for paralegals and associates (scoop them up after BA or JD and overwork them until they quit), misrepresent case load during interview by 50% of total, low ceiling for non-attorney career advancement. Have an exit plan.

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