Pros
Not trying to be mean, I genuinely Found no pros here. Anything good you find in this company is something standard.
Cons
I didn't add any Pros coz the whole experience is nothing but a nightmare. First thing that stuck me was how they said I would have an induction explaining my duties as well any company specific rules and regulations. I was given tasks to work on the afternoon I joined, but the induction process never happened. The company has rules about logging in which they never explain in detail. In short they wouldnt mind about asking you work over time or during the weekends or assign impossible deadlines without any planning, but they would cut your pay if you forget to log in. And the only time you get to know about losing the money is after the salary is cut. Its upsetting because the days I forgot to log in I came to work and I was working long hours. I was giving everything I got for the projects I was assigned on and I forgot to login. Everyone in the management knew this because I was working closely with most of them. So in short, I was working almost 13 hours a day just to lose 20% of my pay. The thing that concerns me more is not how they are willing to make you work long hours and over time with no pay or that they jump at every opportunity to cut your pay, but the fact that neither the HR team nor my team leader showed me any form of compassion or any urge to help me. I am sorry but the call centers I worked in 8 years ago has better work ethics than here.